These terms and conditions apply to purchases of products through the MapFactor e-Shop and in-app purchases from

MapFactor s. r. o. , Štefánikova 24, 150 00, Praha 5 Smíchov, Czech Republic
ID Number: 26444666, VAT: CZ26444666

hereafter referred to as MapFactor, s.r.o.

These terms and conditions apply to business relationships with customers who are consumers.



The “Buyer” means the Account Applicant or person who buys or agrees to buy Goods from the Seller.
The “Seller” means MapFactor s.r.o.
“Conditions” means the Conditions of Sale set out in this document and any special conditions agreed in writing by the Seller.


These conditions shall apply to all Contracts for sale of Goods by the Seller to the Buyer to the exclusion of all other Terms and Conditions including any in which the Buyer may purport to apply under any purchase order, confirmation of order or similar document.

No variation or addition to these Conditions shall be effective unless agreed in writing by the Seller.

No Contract for the sale of Goods shall arise until the Seller despatches the Goods to the Buyer or the Buyer notifies the Seller in writing of its acceptance of the Seller’s quotation (whichever shall first occur).

Acceptance of delivery of Goods shall be deemed conclusive evidence of the Buyers acceptance of these Conditions.

Nothing in these Conditions shall affect the statutory rights of any consumer.

Seller does not guarantee availibility of all products on stock.


The Price shall be that on the Seller’s current list price (or if applicable the price contained in the Seller’s Quotation)

The Seller reserves the right to revise prices prior to despatch of Goods to reflect any direct or indirect increase in costs to the Seller but if the price has been paid in full prior to despatch no price Revision take place without the prior written agreement of the Buyer.

All Prices are exclusive of VAT (unless stated otherwise) and charges for packing, postage and Carriage (plus VAT) which shall be paid in addition.

In the case of consumer sales, payment must be made in full before despatch of any Goods.

If any act or proceedings shall be commenced in which the Buyer’s solvency is concerned, all monies under any transaction covered by these Conditions shall become immediately due and payable

Warranty and Liability

The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller. Except where the Buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 47/1992, Section 620 par. 3) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, Common Law or otherwise are excluded and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose.

All goods are distributed with confirmed tax document- invoice, which in case replaces warranty list.

Payment methods

  • Cash on delivery
  • Credit card - accepted cards are VISA, VISA Electron, MasterCard, Maestro.
  • Credit cards has to have CVV/CVC code on backside. Acceptance of credit card is used by 3D- Secure solution.
  • Cash, accepted currency in our shop (seat) is CZK only


Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any other person or Company arising directly or indirectly out of any failure to meet any estimated delivery date.

Unless otherwise agreed the Seller may deliver by instalments and in such case each instalment shall be treated as a separate Contract and any delay, default or non-delivery in respect of any instalment by the Seller shall not entitle the Buyer to cancel the remainder of the Contract.

Failure by the Buyer to pay for any instalments or delivery when due shall entitle the Seller to withhold any further deliveries and the Buyer shall be liable for any costs incurred by the Seller relating to such Goods which the Seller is then entitled to withhold.

Delivery if the Goods shall be made to the Buyer’s address and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

The purchaser is entitled, in compliance with the provisions of Act No 367/2000 Coll., as amended, to withdraw from the contract within 14 days after acceptance of the goods. If he/she decides to do that he/she must send the undamaged goods without signs of using or wear, in the original packing back within the mentioned period (the date of dispatch is decisive). After receipt of the returned goods, the seller will return to the purchaser the already paid purchase price for the goods in the manner defined by the purchaser, otherwise through o money order.

Withdrawal rights for digital content

Buyer cannot return software and other digital content (incl. map data), which was installed or downloaded via link.

In case of purchase or subscribtion to digital content, the buyer agrees that the digital content will be available to the buyer immediately, and acknowledges that as a result he waives his automatic statutory right of withdrawal.

Privacy policy

By filling in of the binding order, the purchaser gives his/her consent with our Privacy Policy.